I cracked the screen on my Zenfone 2 and before I send for RMA, I would like to wipe passwords and sensitive content. I've installed the Intel Android driver as explained in this forum, and attempted to connect via ABD to no avail. I'm not sure if I enabled USB debugging before the drop.
It still shows as a MTP in the device manager, whereas my rooted HTC M7vzw lists as an android device and is able to be seen by ABD. So, I'm trying to tshoot if it's an issue with the driver, or simply that I didn't enable the USB debugging.
I've searched the forum and found similar threads, but haven't found anything the directly addresses this problem. If there has been a link would be appreciated or any suggestions.
I'm running win8.1 and have the latest stock firmware installed on the phone. I've also tried multiple USB ports and cables.
Please help me not to buy another phone,
- Thanks
It still shows as a MTP in the device manager, whereas my rooted HTC M7vzw lists as an android device and is able to be seen by ABD. So, I'm trying to tshoot if it's an issue with the driver, or simply that I didn't enable the USB debugging.
I've searched the forum and found similar threads, but haven't found anything the directly addresses this problem. If there has been a link would be appreciated or any suggestions.
I'm running win8.1 and have the latest stock firmware installed on the phone. I've also tried multiple USB ports and cables.
Please help me not to buy another phone,
- Thanks
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