Home,back, recent apps touch sensor not working

I bought my Zenfone 2, 10 days ago. Zenfone 2 4gb RAM 64gb Storage

Capacitive touch sensor not working anymore

Troubleshooting done:
Disable glove mode
Restart phone
Reboot
Factory reset
Removed screen protector
Open back cover.

Help pls. Is there anything to do to fix this issue?

Is it hardware issue?